In these days of poor customer service, I want to express my gratitude to Old Republic Home Protection for their great service. I called to report a problem with my oven and found the automated phone system intuitive and efficient. It was the first time I was able to take care of a problem without waiting for a live person. They addressed my problem in one day and fixed it in a week. The service rep Jonathon was friendly, courteous, and knowledgeable. I would definitely recommend ORHP to anyone looking for a home warranty company.
I have had nothing but positive experiences with Old Republic Home Protection. We bought a house, and it came with the purchase price of the home for the initial year. We were reluctant to renew because we were not sure if we would get good service after the initial period the policy covered with the home purchase, but the home we bought was very nice but also very old. So, we decided to renew it just for one year to see how they treated us. Let me tell you that they actually do what they say they will do, and you don't have to go back and forth and argue with them to get the services done.
I highly recommend Old Republic Home Protection, as we have had several things come up that were covered and they honored all of them. The trade call seems a bit high, but after a claim is covered you realize what a true bargain it has been all along! We will renew every year now because they have proven to be honest and reliable. What more could you ask for?
We have had our home warranty through ORHP for the past year and have not had to call in for repairs until today. Our garbage disposal was making a humming sound and wasn’t working. I logged into the ORHP site to request service, and was pleasantly surprised that the system gave me a "tip" on how to fix the humming noise BEFORE I submitted a request for service.
I took the tip and actually fixed the problem myself. I was very pleased to see that, as a home warranty provider, you helped me avoid a cost (no matter how small) by giving me a tip to fix the problem and avoid submitting a service request. Thank you! I have a renewal coming up, and I think this one experience helped me realize that I can trust ORHP for our home warranty needs.
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